Postal Services

Royal Mail Tracked 48

This is our default postage method and how we send out all of the orders that select the free option. We dispatch all orders received by 4pm on the same day and Royal Mail aim to deliver within 2-3 Working Days. There is full tracking available on the Royal Mail website

We are unable to investigate lost mail, or send out replacement items before 7 days has elapsed. 

Royal Mail Tracked 48 is not a guaranteed service

Royal Mail Tracked 24

This is available for a small fee per order. We dispatch all orders received by 4pm on the same day and Royal Mail aim to deliver within 1-2 Working Day. There is full tracking available on the Royal Mail website

We are unable to investigate lost mail, or send out replacement items before 7 days has elapsed. 

Royal Mail Tracked 24 is not a guaranteed service

Special Delivery 1pm

This is a guaranteed next day service. If ordered by 4pm your order will be sent out and will be guaranteed for the next working day before 1pm. There is an additional charge for this service which can be selected at the checkout. If your order is more than £200 we will also send it out Special Delivery 1pm.

Please note that Saturday and Sunday are not working days.

If you order on a Friday, Royal Mail will sometimes attempt delivery to residential addresses on a Saturday but this is not guaranteed. If you require guaranteed Saturday delivery you must order before 4pm Friday and select Saturday Service from the drop-down options at the checkout as there is an additional charge for Saturday Guaranteed.

Special Delivery 9am

This is a guaranteed next day service. If ordered by 4pm your order will be sent out and will be guaranteed for the next working day before 9am.  There is an additional charge for this service which can be selected at the checkout.

Please note that Saturday and Sunday are not working days.

If you order on a Friday, Royal Mail will sometimes attempt delivery to residential addresses on a Saturday but this is not guaranteed. If you require guaranteed Saturday delivery you must order before 4pm Friday and select Saturday Service from the drop-down options at the checkout as there is an additional charge for Saturday Guaranteed.

Royal Mail say that they will attempt to delivery pre 9am orders from 7am onward so it is important that you are up and about and waiting for the postman as they have a habit of not knocking too loudly if they are early.

International Delivery

We use a combination of International Tracked, International Tracked & Signed or International Signed depending on what service is available to your country. Most services have a 5-7 day delivery time however to certain countries Royal Mail advise to allow 7-10 working days for delivery.

UPS

We will use UPS for next day orders that weigh more than 2kg, or if it is more cost effective for us to do so. If you pay for a 1pm Guaranteed service and your order weighs more than 2kg we will send it out via an Express Saver service which is guaranteed before 12 midday.

We are happy to provide a quote for a UPS International Service on request.