postal services

We have tried to put together a comprehensive guide of the postal services that we use, and what you can expect from each service level; all times stated here (unless for a guaranteed service) are just a guide as given to us by the postal company.

ups

Our default Free service is UPS Standard. This will be a next day service that will be delivered by the end of the day. For Business addresses this should be by 5pm, and for residential this could be up to 8pm.

For an additional cost we can offer a timed service - this can either be pre-12, pre-10.30 or if you contact us we may be able to provide a price for a pre-9am service (although this is quite expensive)

UPS deliver from Monday to Friday, unlike Royal Mail they will not attempt delivery on a Saturday unless a Saturday service is purchased.

international delivery

Where UPS do not offer an international service to your destination, we use a combination of services for international delivery. Where available, we will use the following Royal Mail services in order of preference:

  • International Tracked
  • International Tracked & Signed
  • International Signed

The service we use will depend on what service is available to your country.

Most services have a 5-7 day delivery time however to certain countries Royal Mail advise to allow 7-10 working days for delivery.

Please remember, that all orders are delivered to the port of entry and you may be responsible for any dutioes or taxes charged by customs.

other couriers

Of course, if you use your own courier, or have a preferred courier, we are happy for you to make your own arrangements for your order to be collected.

We will package the order sufficiently ready to have it collected, but it is up to you to make all the other arrangements.